Terms & Conditions
These terms govern access to and use of Atelix by business buyers, suppliers, and their authorized representatives.
Atelix is a B2B sourcing marketplace. Unless a written order or service agreement expressly says otherwise, the supplier—not Atelix—is the seller and manufacturer, and each business remains responsible for its own commercial, product, tax, customs, and regulatory decisions.
Scope and eligibility
These terms form an agreement between you and Atelix when you create an account, browse while signed in, submit a sourcing request, list a product, or otherwise use the service. You must be legally able to bind the business you represent and use Atelix only for legitimate business purposes. Atelix is not intended for personal or household purchasing.
If a quote, purchase order, supplier agreement, or other written transaction document conflicts with these terms, that document controls only for that transaction and only to the extent of the conflict. Mandatory rights under applicable law are not excluded.
Accounts and beta service
- Provide accurate, current business and contact information and promptly correct changes.
- Protect account credentials and notify us of suspected unauthorized access.
- Do not share an account beyond authorized personnel or impersonate another person or business.
- During beta testing, features may change, be unavailable, or require manual support. We may correct errors and withdraw experimental features.
We may refuse, suspend, or close an account where reasonably necessary for security, legal compliance, non-payment, material breach, or marketplace safety. Where required by applicable law, we will provide reasons and an available review route.
Marketplace role and supplier information
Atelix helps businesses discover products and suppliers, exchange information, request quotes, and coordinate sourcing. A verification mark means Atelix reviewed selected identity or business evidence at a point in time; it is not a guarantee of solvency, capacity, certification scope, product quality, delivery, or legal compliance.
Suppliers are responsible for their listings, product claims, certifications, availability, samples, intellectual-property rights, manufacturing, and fulfillment. Buyers must evaluate samples, specifications, testing, certification scope, production controls, and supplier suitability before committing to an order.
Quotes, contracts, and orders
Catalog prices, minimum order quantities, lead times, and availability are indicative unless confirmed in a final written quote. An order becomes binding only when the identified seller accepts it under agreed commercial terms. Confirm at least the product specification, tolerances, approved sample, quantity, currency, taxes, payment schedule, delivery term, destination, inspection method, remedies, and governing contract before payment or production.
Digital communications and records may be used to form and evidence agreements where permitted by law. Keep copies of accepted quotes, invoices, approvals, and production records.
Cross-border trade, delivery, and taxes
The buyer and supplier must agree who is exporter and importer of record and which party handles freight, insurance, customs declarations, duties, taxes, permits, sanctions screening, product registration, labeling, and destination-country requirements. A reference to an Incoterms® rule applies only if the rule, named place, and version are stated in the accepted order.
Do not use Atelix for a transaction prohibited by export controls, economic sanctions, anti-boycott rules, customs law, anti-bribery law, forced-labor restrictions, or other applicable trade controls. Each party must obtain its own professional advice for the origin, destination, product, and counterparties involved.
Payments, cancellations, refunds, and disputes
Available payment methods and any fees are shown or confirmed before payment. During beta testing, payment and sourcing coordination may be handled manually. Verify bank details using a trusted second channel before transferring funds; Atelix will not ask you to redirect payment through an unverified message.
Cancellation, inspection, rejection, refund, and chargeback rights depend on the accepted transaction terms and applicable mandatory law. Atelix may help exchange information or facilitate a review, but does not guarantee a refund or adjudicate technical facts unless a separate service agreement says so. Raise issues promptly with the seller and email info@arcanawangsa.com with the order reference and evidence.
Acceptable use and content
You retain ownership of content you submit. You grant Atelix a worldwide, non-exclusive, royalty-free license to host, reproduce, format, translate, and display that content only as needed to operate, secure, and promote your authorized marketplace listings. You confirm that you have the rights and permissions needed to submit it.
Do not submit unlawful, deceptive, infringing, malicious, discriminatory, confidential-without-authority, or unsafe content; scrape or reverse engineer the service; bypass access controls; manipulate rankings or reviews; introduce malware; or use another party’s data for unsolicited marketing.
Intellectual property
Atelix’s software, interface, brand, and original content are protected by applicable intellectual-property law. These terms do not transfer ownership. If you believe a listing infringes your rights, send the URL, the work or right at issue, your contact details, evidence of authority, and a good-faith statement to info@arcanawangsa.com.
Service availability and liability
The service is provided on an “as available” basis during beta testing. We do not promise uninterrupted availability or that marketplace information is complete or error-free. To the maximum extent permitted by applicable law, Atelix is not liable for indirect, incidental, special, punitive, or consequential loss, or for lost profit, revenue, data, opportunity, or goodwill arising from marketplace use or a transaction between users.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or willful misconduct where applicable. Any other aggregate liability of Atelix arising from the service will not exceed the greater of US$100 or fees you paid directly to Atelix in the 12 months before the event giving rise to the claim.
Applicable law and cross-border disputes
Transaction-specific agreements should identify their governing law, courts or arbitration forum, language, and notice process. If they do not, applicable conflict-of-laws rules may determine the result; Atelix does not select the law governing a buyer-supplier contract.
For a dispute with Atelix, contact us first so we can try to resolve it. The governing law and forum for any unresolved claim will be the law and competent courts associated with the Atelix contracting entity identified on your invoice or accepted service agreement, subject to any mandatory rights or forum that applicable law gives you.
Changes and contact
We may update these terms for legal, security, or service changes. We will post the effective date and provide additional notice where required. Changes do not retroactively alter an accepted transaction unless the parties agree or law requires it.
Questions: info@arcanawangsa.com.